PharmBot AI — Intelligent Supplement Chatbot
An AI-powered chatbot that answers supplement questions with evidence-based information, built for health brands.
The Problem
Health brands struggle to provide accurate, evidence-based supplement information at scale. Customer support teams can't keep up with product knowledge demands.
Who It's For
Supplement brands, online pharmacies, and health retailers who want to provide trustworthy AI-powered customer support.
Project media coming soon
What I Built
PharmBot AI is a custom chatbot framework designed specifically for the supplement and health product industry. Unlike generic chatbots, it’s trained on pharmacological data and product-specific information.
How It Works
The system uses a retrieval-augmented generation (RAG) approach:
- Knowledge Base: Curated database of supplement evidence, interactions, and dosing
- Smart Retrieval: Semantic search to find relevant information for each query
- Grounded Generation: AI responses are grounded in retrieved evidence, not hallucinated
- Safety Layer: Built-in guardrails for medical advice boundaries
Next Steps
- Expanding to multi-language support
- Adding voice interface capabilities
- Building a self-service onboarding portal for new brands
Outcomes
- 90%+ accuracy on supplement interaction queries
- 60% reduction in repetitive customer support tickets
- 24/7 availability with consistent, evidence-based responses