registered pharmacist · Melbourne

Hi, I'mUsama.

I'm a registered pharmacist with an interest in preventative healthcare, technology and AI. I enjoy helping people understand their health and making healthcare software easier to use.

A little more about me →

01 · everyday pharmacy

The things I notice at work.

Customers waiting to hand in an eScript. Someone unsure which product they need. A pharmacist switching between requests while trying to check prescriptions. These are the everyday problems that interest me.

02 · how I approach it

Start with the workflow.

I start with what happens in the pharmacy, then look at whether a clearer flow or a useful tool could help.

  • PharmacyStart with what customers and the team need to get done.
  • WorkflowsLook at each step: what is confusing, repeated or easily missed?
  • TechnologyTry a clearer flow or a useful tool, then see what needs changing.

03 · healthcare technology

Practical experience in health tech.

PharmAssistAU

As Product Lead, I work with the team on product direction, pharmacy workflows and growth. I've worked on developing two end-to-end healthcare applications, VitaSage and PharmAssistAU.

04 · notes

What I'm learning.

Practical questions I'm exploring while working on healthcare software.

  • Healthcare software and the TGA

    How do I work out which requirements apply to what we're making?

  • Where the data goes

    Where does information come from, who can access it, and which services does it pass through?

  • Using AI in everyday work

    What can it help with, where does it fall short, and what still needs a person's judgement?

what I'm interested in

Helping people take care of their health earlier.

Through clear communication, preventative healthcare and useful technology.

stay in touch

Follow along.

Notes on preventative healthcare, pharmacy software and what I'm learning about AI.

Occasional updates when I have something to share.

Working on a pharmacy or healthcare problem? I'd be interested to hear about it.